(4.6 / 5)14+ Ratings

Edgestar Reviews

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Overall Rating

4.6
14 Reviews
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About Edgestar

EdgeStar is a company specializing in compact appliances, offering a wide range of products designed for small spaces, including refrigerators, freezers, dishwashers, ice makers, and wine and beverage appliances. Their products cater to modern living needs, such as those in apartments, RVs, and tiny homes. EdgeStar is owned and operated in America since 1999 and is a subsidiary of Living Direct, Inc. They provide free standard shipping on thousands of items and offer a 30-day return policy.

Edgestar Pros & Cons

Pros:

  • Looks of Unit: Many customers appreciate the appearance of EdgeStar products.
  • Price: EdgeStar products are generally considered to be at a medium price level, which is appealing to some consumers.
  • Product Quality: Some users find the products to be of good quality, especially in terms of functionality.

Cons:

  • Customer Service: Many consumers are dissatisfied with the customer service, citing difficulties in contacting the company and poor support.
  • Support and Warranty: There have been issues with warranty claims and repair services, with some products being discontinued before they can be fixed.
  • Shipping and Delivery: Some users have reported issues with shipping, such as not shipping to certain locations like Alaska.
  • Return Policy: The return policy can be restrictive, with a 30-day return window and potential restocking fees.
  • Product Reliability: There are concerns about the longevity of EdgeStar products, with some units failing after a short period of use.

Overall, while some users appreciate the appearance and functionality of EdgeStar products, many are dissatisfied with the customer service and support.

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Edgestar Customer Reviews (14)

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Namo Lavallée
Namo Lavallée
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Jul 21, 2024
Hreiðar Ásmundsson
Hreiðar Ásmundsson
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Jul 21, 2024
Eyrún Angantýsdóttir
Eyrún Angantýsdóttir
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Jul 19, 2024
Kelly Perry
Kelly Perry
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Jul 19, 2024
James Whitney
James Whitney
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Jul 19, 2024
Anna Müller
Anna Müller
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Jul 19, 2024
Quentin Hammond
Quentin Hammond
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Jul 18, 2024
Teresa Ohanlon
Teresa Ohanlon
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Jul 18, 2024
Alice Chapman
Alice Chapman
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Jul 18, 2024
Nanna Laursen
Nanna Laursen
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Jul 18, 2024

Edgestar Customer’s Q&A

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Edgestar Features and Benefits

Key Features and Benefits of EdgeStar Products:

  1. High-Quality Construction:

    • EdgeStar products emphasize quality construction, ensuring durability and performance.
  2. Innovative Design:

    • Products are designed for portability and innovative use of small spaces.
  3. Affordable Pricing:

    • EdgeStar offers high-quality products at affordable prices.
  4. Wide Product Range:

    • The company offers a diverse range of products including kegerators, wine coolers, dishwashers, and ice makers.
  5. Free Shipping:

    • Free standard shipping on thousands of items.
  6. 30-Day Returns:

    • Return items within 30 days from purchase.
  7. Customer Service:

    • EdgeStar has a strong focus on customer service, with a 24-year history of operation in America.
  8. Commission Earnings:

    • For affiliates, commission earnings range from 2-4% through the LivingDirect.com affiliate program.
  9. Digital Displays and LED Lighting:

    • Many products feature digital displays and LED lighting for enhanced functionality and aesthetics.
  10. Temperature Control:

    • Products like kegerators and wine coolers offer precise temperature control for optimal performance.
  11. Daily Ice Production:

    • Some ice makers can produce up to 50 lbs. of ice per day, ideal for outdoor kitchens and patios.
  12. Reversible Doors:

    • Many wine coolers and kegerators come with reversible doors for flexibility in installation.
  13. Energy Efficiency:

    • Some products, like the 18 Place Setting Energy Star Certified Built-In Front Control Dishwasher, are energy-efficient.
  14. Multiple Zones:

    • Dual-zone wine coolers and kegerators provide separate temperature controls for different types of beverages.
  15. Digital Displays and Controls:

    • Advanced models feature electronic control panels and digital displays for easy operation.

Edgestar Pricing

EdgeStar.com offers a variety of products with different price points. Here are some examples:

  • Wine Coolers:

    • 15 Inch Wide 25 Bottle Built-In Single Zone Wine Cooler: $575.00
    • 24 Inch Wide 111 Bottle Capacity Free Standing Single Zone Wine Cooler: $1,519.00
    • 24 Inch Wide 151 Bottle Capacity Built-In or Free Standing Single Zone Wine Cooler: $1,899.00
  • Beverage Coolers:

    • 24 Inch Wide 142 Can Built-In Beverage Cooler: $1,049.00
    • 15 Inch Wide 86 Can Beverage Center: $399.00
  • Freestanding Wine Refrigerators:

    • 20 Inch Wide 38 Bottle Capacity Free Standing Wine Cooler: $649.00
    • 20 Inch Wide 44 Bottle Capacity Free Standing Wine Cooler: $549.00

For the most up-to-date pricing, it is recommended to visit the EdgeStar.com website directly.

Payment Method

EdgeStar.com accepts various payment methods:

  1. Credit Cards: VISA, MasterCard, Discover, and American Express.
  2. PayPal: Allows members to link a bank account or credit card for easy payment.
  3. Amazon Payments: Members can establish an account for easy payment at checkout.
  4. Build Pro Credit: Verified pros can purchase using an approved line of credit.
  5. Wire Transfers: Contact customer support for assistance with processing orders.
  6. Checks: Contact customer support for additional information and assistance.
  7. Purchase Orders: Accepted from qualified corporate, educational, non-profit, and government organizations pending a credit review.

For more details, visit the EdgeStar support page.

Edgestar FAQs

FAQ

Edgestar Alternatives

Top 10 EdgeStar.com alternatives:

  1. Kegco - Known for high-quality kegerators and beer dispensers.
  2. Danby - Offers a wide range of home appliances, including wine coolers and beverage centers.
  3. Avallon - Specializes in wine coolers, beverage centers, and air conditioners.
  4. Whynter - Provides portable air conditioners, wine coolers, and ice makers.
  5. NewAir - Offers a variety of home appliances, including wine coolers and ice makers.
  6. Summit Appliance - Known for its extensive range of refrigeration products.
  7. Magic Chef - Offers compact appliances, including microwaves and mini-fridges.
  8. Frigidaire - Provides a wide range of home appliances, including refrigerators and air conditioners.
  9. Haier - Known for its innovative home appliances, including refrigerators and air conditioners.
  10. Igloo - Offers a variety of coolers, ice makers, and refrigerators.

For more details, visit the respective websites of these alternatives.

FAQ

How To Open A Edgestar Account?

To open an account on edgestar.com, follow these steps:

  1. Click the "Your Account" icon located in the upper right-hand corner of any page.
  2. On the Sign-In page, select the "Create an Account" link under the section labeled "Need to create an account?".
  3. Fill in the required information, including username, password, billing, and shipping addresses.
  4. Choose a password that is at least 6 characters long, combining letters and numbers.
  5. Complete the process by following the on-screen instructions.

For more details, visit the EdgeStar support page.

FAQ

Edgestar Return Policy?

EdgeStar's return policy allows returns within 30 days of receipt for a refund. Returns requested between 31-60 days after receipt will qualify for store credit. Returns outside of this period will not be accepted. Items must be in resalable condition, free from scratches or defects, and in the original manufacturer's box and packaging. Items must not have been installed, have any writing on the original packaging, or be missing pieces. Clearance, liquidation, and closeout items are not eligible for return.

For appliance purchases, returns must be set up within 30 days of purchase and can only be arranged over the phone with the Appliance Specialist Team. A 25% restocking fee and any associated return freight charges will be deducted from the refund. However, EdgeStar, Koldfront, Avallon, and Landmark appliances are not subject to the restocking fee.

Defective items can be returned within 90 days of receipt for a full refund. The item must have a defect that hinders its usability, or the incorrect item must have been received.

For more details, visit the EdgeStar support page.

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